Before Contacting Customer Support
- Have you reviewed the documentation, videos, and other resources available in the HelpDesk on your program Actions pane?
- In 3D, run Office Management Help > Check for Updates. On your computer click Start > All Programs > Windows Update and follow the instructions.
- Has anything changed on your system? Try uninstalling and reinstalling 3D, or use System Restore in Windows to revert to a working date, and then reinstall 3D software if needed.
If problems persist after checking the information above, please contact technical support using the following form. Please include the exact steps to reproduce the problem or any error message that occurs. You can attach a screen shot to help our team better evaluate the problem.