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Forum: Report Writer 03-28-2012, 11:31 AM
Replies: 4
Views: 879
Posted By Donna
In File > Page Setup if you customize your index...

In File > Page Setup if you customize your index document to edit it there, use File > Inspection document properties to adjust whether it attaches before or after an inspection.

P.S. Try it out on...
Forum: Report Writer 03-27-2012, 09:18 AM
Replies: 1
Views: 284
Posted By Donna
While in a section you want to replicate, like a...

While in a section you want to replicate, like a room or component, use the Add/Copy button in the toolbar to copy current heading in order to replicate it. Give it your new room name as desired.
Forum: Report Writer 03-27-2012, 09:17 AM
Replies: 4
Views: 879
Posted By Donna
Does the attached index open properly? You might...

Does the attached index open properly?
You might try right-clicking and removing it, then closing and reopening the report to attach it fresh. If problems persist, send a ticket to tech support...
Forum: Office Management 03-21-2012, 12:20 PM
Replies: 1
Views: 796
Posted By Donna
I believe you can use the outlook connector to...

I believe you can use the outlook connector to sync items between outlook and hotmail/live, so that everything is viewable everywhere. See windowsphone website help for details.
Forum: Installation & Upgrading 03-20-2012, 11:35 AM
Replies: 6
Views: 1,242
Posted By Donna
Inspectors on the same job would need to use two reports

The proper way to combine any reports together, mobile or otherwise, would be by using the main report inspection merge option in the main program. So for mobile reports, either Pocket3D or Phone3D,...
Forum: Custom Form Studio 03-20-2012, 11:23 AM
Replies: 1
Views: 755
Posted By Donna
You could delete them all and then just restore the ones you want

Hi Chris,
If you have a lot of forms and form groups you don't need and wish to clear them all out, except only specific form groups you use, I'd suggest maybe doing it this way.

First use Office...
Forum: Installation & Upgrading 03-16-2012, 01:06 PM
Replies: 1
Views: 291
Posted By Donna
Can you open up drive O from My Computer directly?

Can you open up drive O from My Computer directly?
Forum: Report Writer 03-15-2012, 04:32 PM
Replies: 4
Views: 402
Posted By Donna
How bizarre- sounds like something went awry in...

How bizarre- sounds like something went awry in the temporary folder in windows where the open report was uncompressed. :( If you need to at least add back missing forms so they can be completed...
Forum: Report Writer 03-15-2012, 04:31 PM
Replies: 1
Views: 284
Posted By Donna
If 3D can't properly read the format of the file...

If 3D can't properly read the format of the file so that it thinks it must be something old, that may mean it got damaged somehow, perhaps if syncing got interrupted on your computer. Are you able to...
Forum: Report Writer 03-14-2012, 09:56 AM
Replies: 4
Views: 402
Posted By Donna
Never heard of this before. Do you have the...

Never heard of this before.
Do you have the problem with a different report you previously did? Or just this one?
Are you able to preview each form separately?
What happens if you set a different...
Forum: Report Writer 03-13-2012, 03:10 PM
Replies: 1
Views: 371
Posted By Donna
If you always want certain text to be part of...

If you always want certain text to be part of report forms themselves, then you could either
- insert a Text item in the master forms directly with your info
- insert a defaulted Narrative in he...
Forum: Computer Hardware 03-13-2012, 09:04 AM
Replies: 6
Views: 1,573
Posted By Donna
Android already has voice to text built in, so...

Android already has voice to text built in, so there's no need for a separate app (and WP7 also has similar voice to text options built for texting, etc. as well). But yes, just like the "mobile"...
Forum: Installation & Upgrading 03-13-2012, 08:54 AM
Replies: 1
Views: 317
Posted By Donna
Just contact the activations department directly...

Just contact the activations department directly and they'll help you resolve it.
Forum: Office Management 03-12-2012, 09:17 AM
Replies: 1
Views: 496
Posted By Donna
If you don't use any filters to limit them, then...

If you don't use any filters to limit them, then all the buyers agents attached to all your jobs will print on that phone list.

Otherwise you can always just use the label feature in Microsoft Word...
Forum: Mobile Apps 03-12-2012, 09:14 AM
Replies: 7
Views: 618
Posted By Donna
Absolutely- you could provide access to the...

Absolutely- you could provide access to the laptop/main computer for the inspector to use to download, complete, and deliver the reports while you are gone. They could use their sub-account login...
Forum: Report Writer 03-07-2012, 11:48 AM
Replies: 1
Views: 330
Posted By Donna
Sure. In the header just insert the page number...

Sure. In the header just insert the page number field and the total number of pages field with the word "of" typed between then. See the document editor help topic about Insert menu options for...
Forum: General 03-06-2012, 01:20 PM
Replies: 0
Views: 782
Posted By Donna
Backup Storage

After making your regular backups of your customized 3D data -
http://www.3dinspection.com/Tips-and-Tricks/safeguarding-your-important-3d-inspection-system-data.html...
Forum: Report Writer 03-05-2012, 12:04 PM
Replies: 1
Views: 359
Posted By Donna
Can you directly open all the items in the lower...

Can you directly open all the items in the lower Attachments pane?
If they all open, see what happens if you deselect them and then preview.
If that works, try adding back an attachment and...
Forum: Installation & Upgrading 03-05-2012, 12:00 PM
Replies: 3
Views: 382
Posted By Donna
No you wouldn't have to buy a new license for a...

No you wouldn't have to buy a new license for a replacement computer. If you are having trouble activating, call the activation department at 3D's main office and they'll help you.
Forum: Report Writer 03-01-2012, 03:53 PM
Replies: 1
Views: 339
Posted By Donna
Since images are just text characters in a...

Since images are just text characters in a document they fall in line with a line of text, and cannot wrap separately from it. However there is a trick you could use along with a little manual work...
Forum: Installation & Upgrading 03-01-2012, 03:52 PM
Replies: 3
Views: 382
Posted By Donna
Transfer your data backup file and your version...

Transfer your data backup file and your version 11 program installer to the new computer. Then use the installer to install the 3D program. Next open the program and use Office Management File >...
Forum: Mobile Apps 03-01-2012, 03:51 PM
Replies: 9
Views: 683
Posted By Donna
If you are still having any issue with this,...

If you are still having any issue with this, please send a ticket to tech support. I presume you are using your login on the phone to access the list of reports you sent to the cloud and retrieve...
Forum: Mobile Apps 02-29-2012, 10:49 AM
Replies: 7
Views: 471
Posted By Donna
Notices were sent out to all cloud3D services...

Notices were sent out to all cloud3D services users, and posted on main program welcome pane. Word is a leap year programming bug caused some kind of certificate issue that took down Microsoft's...
Forum: Report Writer 02-28-2012, 01:22 PM
Replies: 1
Views: 492
Posted By Donna
The easy way is to use the logo field feature....

The easy way is to use the logo field feature. See videos on the subject in the online section of the program HelpDesk, as that shows the steps. Be sure to include your logo field within a table if...
Forum: General 02-28-2012, 01:21 PM
Replies: 1
Views: 340
Posted By Donna
Well can you create a backup .zip directly in...

Well can you create a backup .zip directly in windows?

If you're trying to save Directly to an external drive or have an external drive plugged in that is ghosting your my docs folder, that might...
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